This Privacy Policy tells you what information we collect and keep, what we do with it, and what your rights are in
relation to that information.
Your personal and investment information
In order to provide investment services to you we need to collect and retain some personal information. We may also be required to do so for the purposes of anti-money laundering and related legislation. We consider all information about you to be private and confidential, and hold ourselves to the highest standards in the safekeeping and use of this information.
What kind of information will we collect?
In order to establish and maintain your investment with Kingsway, we will collect personal information from you such as your address, telephone number, date of birth, email address, details of authorised signatories, tax file numbers and bank account details. It may, on occasion be necessary to obtain other details relating to powers of attorney or for probate and estate administration.
Information we collect from the web
Our web server has the capacity to collect the number of users who visit the website, the number of pages viewed and traffic patterns. This is anonymous statistical data and no attempt will be made to identify users or their browsing activities. This data will be used only to evaluate our website performance and to improve the content we display to you.
We will not sell our client information
Information about you or your investment with Kingsway is not and will not be sold to any other company, individual, or group.
When will we release your information to others?
General
We will not release information about you or your accounts unless we receive your prior written consent, we believe the recipient to be the client or their authorised representative or we are required or authorised by law to release information to the recipient.
Service Providers
In order to provide some investor services, such as administering your account and mailing your distribution statements to you, we may provide information to our service providers. This information will only be used for the purpose of providing the service. At the current time the only relevant service providers are a company associated with Kingsway and our solicitors Willis & Bowring.
Research companies
We may also provide some information to market research companies for the purpose of analysing our client base. We may provide our investorsĖ or prospective investorsĖ contact details to market research companies to undertake research on behalf of Kingsway. For example, we may run investor satisfaction surveys, or run focus groups on proposed products.
This information will not be used for any other purpose, and personal information will not be provided.
We may use your information to tell you about our products
Your information may be used by Kingsway to enable us to inform you about new and existing products and services that will enhance our relationship with you. If you provide us with your address or e-mail address, we may use it to send our regular communications such as updates on new and existing products and services.
Security on our system
Your information is protected from unauthorised access through the use of secure passwords, user logins or other security procedures. Developments in security and encryption technology are reviewed regularly.
Where necessary, we will remind you that the Internet is an insecure medium.
Correcting Information
You may request access to any personal information we hold about you. If it is incorrect, we will correct it at your request.
Any Questions?
If you have any further questions relating to this privacy statement, or concerns about the way in which we have handled your personal information, please do not hesitate to contact us.
Your personal and investment information
In order to provide investment services to you we need to collect and retain some personal information. We may also be required to do so for the purposes of anti-money laundering and related legislation. We consider all information about you to be private and confidential, and hold ourselves to the highest standards in the safekeeping and use of this information.
What kind of information will we collect?
In order to establish and maintain your investment with Kingsway, we will collect personal information from you such as your address, telephone number, date of birth, email address, details of authorised signatories, tax file numbers and bank account details. It may, on occasion be necessary to obtain other details relating to powers of attorney or for probate and estate administration.
Information we collect from the web
Our web server has the capacity to collect the number of users who visit the website, the number of pages viewed and traffic patterns. This is anonymous statistical data and no attempt will be made to identify users or their browsing activities. This data will be used only to evaluate our website performance and to improve the content we display to you.
We will not sell our client information
Information about you or your investment with Kingsway is not and will not be sold to any other company, individual, or group.
When will we release your information to others?
General
We will not release information about you or your accounts unless we receive your prior written consent, we believe the recipient to be the client or their authorised representative or we are required or authorised by law to release information to the recipient.
Service Providers
In order to provide some investor services, such as administering your account and mailing your distribution statements to you, we may provide information to our service providers. This information will only be used for the purpose of providing the service. At the current time the only relevant service providers are a company associated with Kingsway and our solicitors Willis & Bowring.
Research companies
We may also provide some information to market research companies for the purpose of analysing our client base. We may provide our investorsĖ or prospective investorsĖ contact details to market research companies to undertake research on behalf of Kingsway. For example, we may run investor satisfaction surveys, or run focus groups on proposed products.
This information will not be used for any other purpose, and personal information will not be provided.
We may use your information to tell you about our products
Your information may be used by Kingsway to enable us to inform you about new and existing products and services that will enhance our relationship with you. If you provide us with your address or e-mail address, we may use it to send our regular communications such as updates on new and existing products and services.
Security on our system
Your information is protected from unauthorised access through the use of secure passwords, user logins or other security procedures. Developments in security and encryption technology are reviewed regularly.
Where necessary, we will remind you that the Internet is an insecure medium.
Correcting Information
You may request access to any personal information we hold about you. If it is incorrect, we will correct it at your request.
Any Questions?
If you have any further questions relating to this privacy statement, or concerns about the way in which we have handled your personal information, please do not hesitate to contact us.
